What healthcare services are available for people experiencing homelessness in Melbourne?

Our Mobile GP service provides a range of healthcare, including general medical consultations, mental health support, chronic disease management, and referrals to specialists such as physiotherapists and geriatricians, designed specifically for those experiencing or at risk of homelessness.

How can I access the Mobile GP service if I am homeless or at risk of homelessness?
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You can access our services by visiting and booking an appointment with our partner location, Ozanam House 

Do I need a Medicare card to receive healthcare services?

Yes, a Medicare card is required to access our services. If you do not have a Medicare card, The Ozanam House team can assist you in navigating the application process to ensure you can access the care you need.

Is there any cost involved in receiving healthcare through the Mobile GP program

Our services are free for people who are homeless or at risk of homelessness. We provide accessible healthcare without financial barriers, ensuring everyone can receive the care they need.

Can I get help with mental health and substance use issues?

Yes, we offer support for mental health and substance use, including access to a Mental Health Social Worker via Telehealth, Our team will work with you to create a personalised care plan that meets your individual needs.

Can the Mobile GP help connect me with other community services and supports?

Absolutely. We work closely with the Ozanam House, case managers, and support workers to connect you with housing, legal, and social services that can improve your overall wellbeing.

How does the Mobile GP program ensure privacy and confidentiality?

​We prioritise your privacy and confidentiality. All consultations and personal information are handled in line with healthcare privacy regulations to ensure your comfort and safety when accessing our services.